Privacy Policy

1. Introduction

At Pro Worldwide Logistics Inc., we value your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard the data we collect from prospects, leads, and users who interact with our website or services.

2. Information We Collect

We collect personal information to better serve our customers and prospects. The information we may collect includes:

  • Contact Information: Name, email address, phone number, and business address.
  • Shipping Information: Details about freight, shipping origin/destination, and logistics needs.
  • Interaction Data: Information from forms you complete on our website, email communications, or inquiries submitted via our Contact Us page.
  • Website Usage Data: Analytics such as IP address, browser type, and website activity to improve the user experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries or requests submitted through our website forms or email.
  • To provide you with quotes or proposals relevant to your logistics needs.
  • To communicate updates, logistical solutions, and other marketing-related information (only with your permission).
  • To improve our services and tailor a more personalized customer experience.
  • To analyze website traffic and improve our website’s content and functionality.

4. How We Protect Your Information

Protecting your personal data is a priority for us. We implement industry-standard practices, such as:

  • Secure servers and data encryption to store and manage sensitive information.
  • Restricted access to your information, allowing only authorized personnel to view or process it.
  • Regular data monitoring and cybersecurity assessments to prevent unauthorized access or breaches.

Despite our best efforts, no data transmission method over the internet is 100% secure. However, we take all necessary precautions to safeguard your personal information.

5. Information Sharing and Disclosure

We do not sell, trade, rent, or share your personal information with third parties for their own marketing purposes. However, we may share your data in the following scenarios:

  • Service Providers: With trusted third-party vendors who assist us in logistics operations or website functionality.
  • Legal Obligations: To comply with applicable laws, court orders, or government regulations.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the acquiring entity.

All third-party providers are required to safeguard your information and use it only for purposes related to the services they provide.

6. Your Rights and Choices

You have the right to:

  • Access or Modify Your Data: Request a copy of the personal information we hold about you or correct inaccurate details.
  • Opt-Out: Withdraw your consent to receive marketing communications from us by using the “unsubscribe” link in our emails or contacting us directly.
  • Request Deletion: Request that we delete your personal data, subject to any legal or regulatory requirements that may apply.

To exercise your rights or request changes to your data, please contact us via email at info@proworldwidelogistics.com.

7. Use of Website Forms

When you submit information through our website forms, such as the Contact Us form, we collect the data you provide (e.g., name, email, phone) to respond to your inquiry. By submitting the form, you consent to the collection and use of your data for communication and follow-up purposes related to your request.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. Cookies help us understand how visitors interact with our site and may store preferences for future visits.

You can adjust your browser settings to disable cookies; however, some website features may not function properly without them.

9. Third-Party Links

Our website may include links to third-party websites or services. This Privacy Policy applies solely to Pro Worldwide Logistics Inc., and we are not responsible for the privacy practices of other websites. Please review the privacy policies of those third-party sites before sharing any personal information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or for legal and regulatory purposes. All updates will be published on this page, and the "last updated" date will be revised accordingly.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please feel free to contact us at:

  • Email: info@proworldwidelogistics.com
  • Phone: +1 (310) 299-2990
  • Postal Address: Los Angeles, California

We are committed to addressing your privacy concerns promptly and transparently.

Last Updated: 1st January 2025

This Privacy Policy reflects our unwavering commitment to safeguarding your personal information and ensuring your experience with Pro Worldwide Logistics Inc. is secure and trustworthy.